FAQS

Thank you for choosing Hairboratory . to create your custom Crown (unit/wig). All Crowns are comfortable, natural looking and very easy to install. Depending on how you customize your unit, you may need help from a professional. This crown will boost your confidence and give you the look you desire. Custom  Crowns are convenient and will save you time in the salon. Personally, we like to consider them so in a matter of minutes. Also, these units allow you to experiment with color without damaging your real hair. 

 

FAQs

 

  • What is the difference between a full lace wig and a custom wig? 

 Full lace wigs are made with a machine and may not fit your head exactly how you would like. Heiress Crowns provide a more precise fit because they are created with exact measurements of your head in consideration. With proper maintenance, these fuller Heiress Crowns can also last up to 2-3 years longer.

 

  •  How many bundles are used to create a custom crown? 

 Units that are shoulder- length and above will require a closure of your choice (4x4 or 5x5) and 2 bundles. Units that extend pass your shoulders will require a frontal or lace closure with 3 bundles. Additional bundles at a premium rate can be added if you want more volume informant. U-part wigs will take 2-3 bundles. All full lace wigs are 180 % density. 

 

  • Which patterns can I use to customize my custom wig ? 

Custom wigs are created only using hair from the hairboratory . We have a large variety of exotic extensions such as Hawaiian Silky Straight, Peruvian Body Wave, Brazilian Loose Waves, Cambodian Natural Curly, Eurasian Wavy, Cali Exotic Curly, Malaysian Deep Wave, Coco Russian Blonde, Zenzele Kinky Curl and Keidra Kinky Straight. All lace wigs come in the same pattern.

 

  • Will my custom wig match the texture of my own hair?

We offer a wide range of multi-cultural tresses precisely selected to fit majority hair textures.

 

  • Will my custom wig fit when it arrives?

Yes! We will assist you with measurements to assume a proper fit. All units come styled with a built-in elastic band for security. Combs, clips or pinned up curls (for curly units) can be provided for an additional fee.

 

  • Can I custom color my custom wig ?

Yes! Send pictures of your desired color and we will do our best to match it. Differences in hair stylist coloring recipes can complicate exact matches. 

 

  • I would like a unit made but I don't see a style on your website that I like.

Contact us to see what other options or services we can offer you to get the unit you are seeking.

Disclaimer: Frontal units require more attention and rigorous upkeep. Units created with a frontal will last six months to a year depending on the products and care. Frontal and closures tend to shed to baldness the can be replaced if needed.

Shipping and Receiving

How long does it take for me to receive my Heiress Crown?

There is a 2-day processing window and then your Crown will take 5-10 business days to be delivered.

Do you offer express shipping?

Yes! Expedited units are delivered within 1-3 business days. (There is an expedited shipping fee. Only natural colored units can be expedited. Custom colored wigs cannot be expedited. NO EXCEPTIONS.)

Payments

 Do I have to pay in full?

No, we provide two options: pay in full or make a deposit of half the total cost of your order. Deposit is NON-REFUNDABLE.

What is the price range of Heiress Crowns?

 All custom Heiress Crowns start at $500 and up hair included. All full lace wigs range from (10-28 inches).

What are my available payment methods?

  • Cash if you can drop off payment locally
  • Zelle: salonzenzele@gmail.com

(PLEASE DO NOT send us a payment without contacting us beforehand. Please send a screenshot of the receipt or proof of payment to 404-480-2226)

 

If you provide us photos of your desire style and color, we can achieve the look!